Modern slavery act statement

Modern Slavery Act statement (approved by the Good Energy Group PLC Board on 17 March 2021)

Good Energy is a different kind of energy company. Our business exists to provide energy in a way that works to combat climate change. Guided by our principles and values, we have a track record of successfully challenging the way things are done and putting power back into the hands of families, communities and businesses across the country.

We believe the UK can be powered purely by renewables. We have always sourced our electricity from certified renewable sources such as solar, wind, hydro and biogeneration and have now done so for more than 20 years. Our gas is carbon neutral too – 10% comes from biomethane and we neutralise emissions from all the gas our customers use through our portfolio of offset projects. The projects we select are Gold Standard certified and deliver wider benefits in their local communities such as creating new green jobs.

Our ambition is to provide our home and business customers with the tools to achieve a zero-carbon footprint across electricity, transport and heat. We continue to invest across the business as we develop our propositions and a range of innovative projects to drive future profit growth and support the journey to a zero-carbon Britain.

We were named “best green electricity supplier” and one of the UK’s most ethical companies of the last 25 years by Ethical Consumer Magazine. We're the first energy company to receive the Good Housekeeping Institute's new green accreditation after being verified as a “100% renewable electricity provider”. We have also been an accredited Living Wage employer since 2015 and in 2019 introduced a Green Travel Allowance for our people. This year we were given an Outstanding two-star accreditation from Best Companies based on feedback provided exclusively by our employees.

As a purpose-led business, we aspire to be as transparent as possible about our activities. You can read more about our business, how we source energy, how we look after our people and how we treat our customers at: and in our 2020 Annual Report.

Modern Slavery

This statement is made on behalf of Good Energy Group plc, Good Energy Limited and Good Energy Gas Limited, in accordance with section 54 of the Modern Slavery Act 2015 (the Act) and constitutes our slavery and human trafficking statement for the financial year ending 31 December 2020. It illustrates how we apply our principles and values and represents our public commitment to challenge and confront the use of forced, compulsory, trafficked or child labour within our supply chains.

At Good Energy, our customers are part of a community of homes and businesses that either:

  • buy 100% renewable electricity and/or carbon neutral gas;
  • generate their own renewable power; or
  • invest in our renewable future as shareholders and/or bondholders.

Good Energy Group plc is listed on AIM and Aquis Exchange and has two principal business areas: Supply and Generation.

  • Our Supply business serves over 260,000 domestic and business customers and matches all the electricity used by them with power sourced directly from 100% renewable sources. Within Supply, we supply services in the low carbon sector as well as our Feed-in Tariff (FIT) administration services that helps households and businesses meet either all or part of their electricity demand directly from their own renewable technology.
  • Our Generation business delivers 100% renewable electricity to the UK electricity grid from eight renewable energy facilities across the UK that Good Energy owns and operates.

Our suppliers and partners

Our suppliers include large renewable electricity generators and our country-wide network of over 1,600 independent renewable generators and biomethane producers. We also work with various electricity distribution network operators, gas shippers and independent gas transporters.

The partners that support us to deliver our services include suppliers of information technology, digital and telephony systems and metering solutions. We engage specialist contractors and other consultants to help us manage the wind and solar farms that form our portfolio of owned renewable generation assets.  

We have also set up strategic links with a number of parties who share our aspiration to create a cleaner, greener future.

The principles that guide us

At Good Energy, we consider the inherent risk of encountering modern slavery within our business, supply chains and strategic affiliations to be very low. Nonetheless, it’s an issue that we take seriously. It goes without saying that we have adopted a zero-tolerance approach towards the use of forced, compulsory, trafficked or child labour within our organisation.

Good Energy operates according to its  Code of Good Conduct and policy framework which describe the standards we expect to meet to ensure our business and supply chains are slavery free. These ensuring that we:

  • have robust, fair and balanced recruitment and employment practices in place that help us create an inclusive, diverse workplace;
  • identify the individuals and teams most likely to encounter issues related to modern slavery within our supply chains and develop specific training to support them in spotting and addressing issues;
  • actively assess risks related to modern slavery as part of the approval process for all new or renewed relationships with delivery partners, suppliers and strategic affiliates;
  • give consideration to the alignment of suppliers with our purpose and values;
  • keep focusing on incrementally improving our processes and procedures for procuring goods and services, including carrying out appropriate due diligence on suppliers and supply chains to assess modern slavery risks and, wherever possible, eliminate them;
  • set clear expectations that our delivery partners, suppliers, regulator and strategic affiliates meet the same high standards we set for ourselves, including through express contractual terms (and audit rights) wherever feasible; and
  • periodically assess the risk of modern slavery arising within our business and established supply chains to identify areas that would benefit from further investigation.


The impact of COVID-19 in this reporting year has presented new risks. As a result we have taken steps to recognise the potential for increased vulnerability in our workplace, including implementing a new COVID-19 Risk Assessment policy that sets out necessary changes to our office and working practices. These measures include following relevant local and national government policies, such as enabling social distancing and paying statutory sick pay. We expect our delivery partners, suppliers, regulator and strategic affiliates meet the same high standards.

We review and update our Code of Good Conduct (formally Guiding Principles) and policy framework regularly and provide refresher training for all our people at least once a year, or whenever is required for specific updates. We also have a variety of ways to assess whether our Code of Good Conduct and policy framework are being followed, including internal audit and compliance assurance reviews.

Any risks and exceptions are reported to the Audit & Risk Committee. To date we haven’t had to report on any risks or exceptions related to modern slavery, although we have previously ended relationships with suppliers where we discovered that they were not meeting the standards required by other aspects of our Code of Good Conduct.